Copyright

The content of this website is ©Staell Limited unless attributed to a third party.

 

All third party content has been included with permission from known copyright holders.  Copyright holders should contact us immediately if they feel we are using copyrighted material inappropriately.  We will take steps to rectify the situation.

 

In accessing the site web pages, you agree that you may only download the content for your own personal non-commercial use.

 

You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these  web pages for any other purpose whatsoever without the prior written permission of Staell Limited.

Links Disclaimer

This website contains links to external websites not controlled by Staell Limited.

 

While every care is taken to ensure the websites we link to are accurate and dependable, we cannot guarantee this. Inclusion of such links to external websites is for your benefit, but it does not follow that these sites' content have been approved by us.

Privacy

This section of our website explains our privacy policy and how we will use and protect any information about you that you give us when you visit our website. This statement will only cover this site and not the sites that may be linked to from this site.

Changes to our policy

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Do we collect information?

We have a contact form on the site for you to get in touch.  Any information you provide through this website will only be used by us and will not be disclosed unless we are obliged or permitted to by law to do so.

The Data Protection Act

Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

Use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. Please note that cookies can't harm your computer and don't store personally identifiable information. These pieces of information are used to improve services for you through, for example enabling a service to recognise your device so you don’t have to give the same information several times during one task recognising that you may already have given a username and password so you don’t need to do it for every web page requested measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

 

We will not use cookies to collect personally identifiable information about you, but you may wish to restrict or block the cookies which are set by our website, or indeed any other website and you can do this through your browser settings. The ‘Help’ function within your browser will tell you how, but you can also visit www.aboutcookies.org which contains comprehensive information on how to do this and also information on how to delete cookies as well as more information about cookies.

 

Please be aware that restricting cookies may impact on the functionality of this website.

 

If you wish to opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Return Policy

1. Items may be returned If:

(a) the Goods delivered are not what you ordered, or do not correspond with their description;

(b) the Goods delivered are not of a satisfactory quality; or

(c) the Goods delivered are not fit for the purpose for which Goods of that kind are commonly supplied, Staell Limited will, at its option, deliver to you replacement Goods or refund to you the price paid and your reasonable costs of returning the Goods. Please include a receipt for the postage charges in the parcel returning the Goods and we will refund the postage to you.

 

2. If you are returning the Goods because they are damaged or faulty then please include a written explanation of the fault or damage.

 

3.If you return the Goods to us:

(a) for a reason specified in clause 1 (above), we will examine the returned Product and we may also send the returned Goods to our supplier for examination. If our supplier accepts that the Goods are faulty or defective we will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of the defective Goods in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us.

 

4. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

 

Returns address:

Staell Limited

Pitcastle Lodge

Strathtay

Perth &  Kinross

PH9 0PJ

 

Staell Limited

 

Pitcastle Lodge, Pitcastle Estate, Strathtay ,PH9 0PJ

Registered in Scotland

Company no: SC559034

 

We accept Visa, Master Card and Merican Express.

© Copyright 2018 Staell Limited.  All rights reserved.

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Legal Disclaimers

We accept Visa, Master Card and Merican Express.
We accept Visa, Master Card and Merican Express.