The content of this website is ©Staell Limited unless attributed to a third party.
All third party content has been included with permission from known copyright holders. Copyright holders should contact us immediately if they feel we are using copyrighted material inappropriately. We will take steps to rectify the situation.
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You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these web pages for any other purpose whatsoever without the prior written permission of Staell Limited.
This website contains links to external websites not controlled by Staell Limited.
While every care is taken to ensure the websites we link to are accurate and dependable, we cannot guarantee this. Inclusion of such links to external websites is for your benefit, but it does not follow that these sites' content have been approved by us.
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1. Items may be returned If:
(a) the Goods delivered are not what you ordered, or do not correspond with their description;
(b) the Goods delivered are not of a satisfactory quality; or
(c) the Goods delivered are not fit for the purpose for which Goods of that kind are commonly supplied, Staell Limited will, at its option, deliver to you replacement Goods or refund to you the price paid and your reasonable costs of returning the Goods. Please include a receipt for the postage charges in the parcel returning the Goods and we will refund the postage to you.
2. If you are returning the Goods because they are damaged or faulty then please include a written explanation of the fault or damage.
3.If you return the Goods to us:
(a) for a reason specified in clause 1 (above), we will examine the returned Product and we may also send the returned Goods to our supplier for examination. If our supplier accepts that the Goods are faulty or defective we will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of the defective Goods in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us.
4. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
Perth & Kinross